Insights Report
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Doctor John Doe
1 Main Street, Summerville, US
3.7
35
MON
3.5
Patient Keywords
Your Patient Keywords shows the top ten words
and times mentioned for the month. Keywords highlight both areas for
improvement as well as for celebration.
Patient Review Submission by Day
Your Patient Review Submission shows the
total number of reviews and score assigned based on the day of the week
the review was submitted for this month. This can be used to see if
there are problems on specific days as patients tend to review
negatively on the day of the poor experience.
Doctor John Doe 1 Main Street, Summerville, USSNAPSHOT
JUNE 2015
3.7
Patient
Satisfaction
Score
Satisfaction
Score
35
Total
Monthly
Reviews
Monthly
Reviews
MON
Most
Active
Day
Active
Day
3.5
National
Average
Score
Average
Score
Patient Satisfaction Score
Score Intensity Range
Patient Satisfaction Score Trend 
Patient Reviews Monthly Trend 
Patient Sentiment Analysis
Patient Review Sources
Patient Keywords
153
157
168
187
197
203
218
228
246
494
Patient Review Submission by Day
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
5
3
3
2
2
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
Top 3 areas for Improvement
Top 3 areas of Satisfaction
National & Regional Comparison